HOW TO BUY

Buying Luna Beach swimwear is very simple. Just follow these steps:

  1. Choose the section (collection 2019, accessories and / or outlet).
  2. View the product (s) you are interested in. With one click, you will be able to enter the product where you will find different product images, (sideways, back) and also their composition, available sizes, reference and price.
  3. Select a piece and add the item to the basket.
  4. You can then choose to continue purchasing or processing the order.
  5. If you wish to process the order, you can do so by registering (and receiving promotions, discounts, as well as news and / or relevant actions of Luna Beach). or checking-out as a guest.
  6. Select a method of payment.
  7. Confirm the order.
  8. You will receive an email confirming your order.

SHIPPING

For United States once an order is placed, estimated time for order to be sent is 4-6 business days.
For & Iberian Peninsula once an order is placed, estimated time of delivery is 3 business days.
Shipping to the rest of Europe (outside Iberian Peninsula), Australia, South Africa, Brazil, and the rest of the world will be charged a shipment fee depending on the country shipped to. Once an order is placed, estimated time for order to be sent is 4-6 business days.

Standard Shipping fees 48/72H:

  • Iberian Peninsula: 5€
  • USA: 8€
  • Gibraltar: 13€
  • Europe: 15€
  • Switzerland: 20€
  • Andorra: 15€
  • Australia & New Zealand: 30€
  • South America: 30€
  • Rest of the world: 30€

Express Shipping fees: (24H express delivery) – Only available for Iberian Peninsula

  • 8€

Please note: Luna Beach is NOT responsible for any lost or stolen packages. Once the delivery has been CONFIRMED with our courier company it is out of our hands and you will need to deal directly with United States or Spanish Post depending on where the package was shipped out.

RETURNS AND EXCHANGES

Exchanges are only allowed within seven (7) days of receiving your goods.
To proceed with a devolution fill the following form to receive instructions for returning an item.
Swimwear can only be exchanged if it is in its original condition.
* EXCHANGES ARE NOT AVAILABLE ON FREE PROMOTIONAL ITEMS OR SALE ITEMS.

REFUNDS

Refunds are only accepted within (7) days of receiving your goods.
Faulty Returns: If you have a faulty item please make sure you enclose your original invoice (printed off your online order), along with a description of the fault. Once received, we will inspect the goods and decide whether to issue a refund or repair the goods. Finally, we will send you feedback.

  1. Choose the section (collection 2019, accessories and / or outlet).
  2. View the product (s) you are interested in. With one click, you will be able to enter the product where you will find different product images, (sideways, back) and also their composition, available sizes, reference and price.
  3. Select a piece and add the item to the basket.
  4. You can then choose to continue purchasing or processing the order.
  5. If you wish to process the order, you can do so by registering (and receiving promotions, discounts, as well as news and / or relevant actions of Luna Beach). or checking-out as a guest.
  6. Select a method of payment.
  7. Confirm the order.
  8. You will receive an email confirming your order.